Return Policy

Devices
1) All Devices (Excluding JUUL & VYPE) have a 7 day exchange policy.

2) In order to validate your return / exchange, the device must be a result of a manufacturer's defect. User error does NOT validate a return / exchange.

3) Device must be with original box & packaging. Device cannot have any visible damages.

4) Exchange & Store Credit only within 7 days of purchase.

5) Refund available on unopened / unused Devices within 7 days of purchase only.

 

Eliquids / Pods

1) Due to the consumable nature of the product, we do not offer exchange or refund on the Eliquids / Pods.

2) Eliquids / Pods all sales are final

Others

No return on batteries

 

If you have any questions or issues about your device, please bring it by we'd be happy to do diagnose the issues to the best of our ability for you.