✚ When will my order ship?
→Your Orders will be processed right away within 10am - 2 pm Pacific time & shipped the same day. Any order after 2 pm will be picked up by Canada Post but wont be shipped until next day due to Canada Posts 3 pm cut off time.
✚ Can I edit/add/cancel my order?
→ If you would like to add or edit your order, you’ll need to enter a new order, and we will cancel your original order. Please email firstname.lastname@example.org with the order number you would like cancelled. If you would like your order cancelled and it has not shipped out yet, please email email@example.com. All order edits/cancels are made on a best-efforts basis.
✚ What are the shipping fees?
→ CANADIAN ORDERS:
Free shipping on Canadian orders $99.00 CDN and over. For orders below $99.00, your cost of shipping will be calculated at checkout based on shipping service, your destination, and the size of your order.
Customers are responsible for the cost of the returned items. Unless defective or a mistake made by Royal Vape, in that case, Royal Vape will provide shipping labels to cover the charges.